--- title: Switchboard - The Next Evolution in Business Texting description: Build deeper relationships with customers through SMS, MMS and Video Text. The best texting experience for marketing, sales, service, or advocacy. --- # The next evolution in texting ### Build deeper relationships with customers through SMS, MMS and Video Texting [ Sign Up ](https://app.myswitchboard.com/signup.html) ![LineGradient3Small1](https://www.myswitchboard.com/hs-fs/hubfs/LineGradient3Small1.png?width=21425&height=25&name=LineGradient3Small1.png "LineGradient3Small1") ![Lady Walking](https://www.myswitchboard.com/hubfs/Lady%20Walking.png "Lady Walking") ### Don’t just text. Connect with people. ### Our products have helped 1,200+ clients engage with tens of millions of people to engage them and move them to action. ### That is why our products are trusted by businesses and organizations of all sizes. [ See Features ](https://www.myswitchboard.com/product?hsLang=en) ![wave section](https://www.myswitchboard.com/hubfs/wave%20section.svg "wave section") ## Why Switchboard? ### We make it simple to create the best texting experience for your unique marketing, sales, service, advocacy or personal use case.  ![Easy28centered29](https://www.myswitchboard.com/hubfs/Easy28centered29.png) #### Easy ### Switchboard is built to help busy people like you succeed with ease by eliminating the common pain points in texting. ![Fast28Centered293](https://www.myswitchboard.com/hubfs/Fast28Centered293.png) #### Fast ### Get signed up and texting in 15 minutes. Our platform is designed to help you build your opt-in list and engage your audience right away. ![Fun28Centered295](https://www.myswitchboard.com/hubfs/Fun28Centered295.png) #### Fun ### We use Switchboard ourselves every day. We know how to optimize both your experience as well as the experience of every person you text. ![wave section bottom](https://www.myswitchboard.com/hubfs/wave%20section%20bottom.svg "wave section bottom") ## The Switchboard Difference  ![Enhanced](https://www.myswitchboard.com/hs-fs/hubfs/Enhanced.png?width=100&height=100&name=Enhanced.png "Enhanced") #### Enhanced Video Texting Video is king. Send the highest quality video texting experience on the market. Send longer, crisper video with better audio, as well as optional custom captions. Make your products and services come to life in a channel where you have your audience's full attention. ![SecureDelivery8](https://www.myswitchboard.com/hs-fs/hubfs/SecureDelivery8.png?width=100&height=100&name=SecureDelivery8.png "SecureDelivery8") #### Secure Delivery Do you know how many of your messages actually delivered? Amazingly, other platforms struggle to reliably deliver texts. Switchboard offers the highest delivery rate as well as the most accurate and transparent delivery statistics, so you can have confidence you're reaching your audience. ![Opt-In2](https://www.myswitchboard.com/hs-fs/hubfs/Opt-In2.png?width=100&height=100&name=Opt-In2.png "Opt-In2") #### Smart Opt-In Tools We provide a suite of tools and best practices to help grow your opt-in audience. From custom embeddable forms and unlimited keywords to email and printable templates. We've made it as easy as possible to onboard new people and give them a memorable first impression so they stay connected. ![RapidTexting3](https://www.myswitchboard.com/hs-fs/hubfs/RapidTexting3.png?width=100&height=100&name=RapidTexting3.png "RapidTexting3") #### Rapid Respond Personally engage up to 500 people/hour using our unique two-way conversational texting feature that makes responding a breeze while also simultaneously applying tags you can use to filter and segment by later. Switchboard scales unlike any other personal outreach channel. The faster someone receives a response back from you the more likely they are to engage further. ![PowerfulandIntuitive2](https://www.myswitchboard.com/hs-fs/hubfs/PowerfulandIntuitive2.png?width=100&height=77&name=PowerfulandIntuitive2.png "PowerfulandIntuitive2") #### Powerful & Intuitive Includes the most robust feature set while still being easy to use. Switchboard grows with you as far and as fast as you want to go. We know there are alternatives out there. That’s why we built Switchboard to be the best texting tool in the market so the decision is easy. ![Phone](https://www.myswitchboard.com/hs-fs/hubfs/Phone.png?width=1000&height=619&name=Phone.png "Phone") [ Try It Now ](https://app.myswitchboard.com/signup.html) ![wave section](https://www.myswitchboard.com/hubfs/wave%20section.svg "wave section") ## Unmatched Customer Service ### Next to the platform itself, our customer support is why our clients love us   ![People28LeftSide29](https://www.myswitchboard.com/hubfs/People28LeftSide29.png "People28LeftSide29") ![People28rightSide292](https://www.myswitchboard.com/hubfs/People28rightSide292.png "People28rightSide292") #### Unlimited Support Tickets #### Useful Knowledge Base #### Tips & Tricks #### Phone, Email & Text Support ![TalkingPerson1](https://www.myswitchboard.com/hs-fs/hubfs/TalkingPerson1.png?width=333&height=292&name=TalkingPerson1.png "TalkingPerson1") If you asked someone what they love most about working with us, they will most likely say it’s because of how great our customer service is. When we say we’re here for you, we mean it.  -Switchboard Team ### Your success is our success. We won’t let you fail. Our team of texting pros is dedicated to making sure you get the most out of Switchboard and texting in general. We actively monitor the health of your texting campaigns to ensure they are delivering results you can see. Rather than reinvent the wheel, you can schedule a time to have a one-on-one training session with one of our client support specialists. ## Why Texting? ### It’s the most visible channel and people prefer it. ![6425](https://www.myswitchboard.com/hs-fs/hubfs/6425.png?width=282&height=156&name=6425.png "6425") Of people are likely to positively perceive a business that offers text message support ![SWB7xperformanceofemail](https://www.myswitchboard.com/hs-fs/hubfs/SWB7xperformanceofemail.png?width=282&height=156&name=SWB7xperformanceofemail.png "SWB7xperformanceofemail") The rate which SMS campaigns outperform email campaigns ![3325copy2](https://www.myswitchboard.com/hs-fs/hubfs/3325copy2.png?width=282&height=156&name=3325copy2.png "3325copy2") Of mobile shoppers make purchase decisions based on opt-in SMS ### Don’t bore people with a text they’ve already seen before -- start sending better texts and building relationships with a powerful toolset that is easy to master. [ Learn More ](https://www.myswitchboard.com/product?hsLang=en) ![Line+Gradient](https://www.myswitchboard.com/hubfs/Line+Gradient.png "Line+Gradient") How it Works   ![GatherOpt-Ins2](https://www.myswitchboard.com/hubfs/GatherOpt-Ins2.png "GatherOpt-Ins2") ### Gather Opt-Ins ### Upload your existing audience or build one from scratch using our customizable opt-in forms ![EngageAudience12](https://www.myswitchboard.com/hubfs/EngageAudience12.png "EngageAudience12") ### Engage Your Audience ### Deliver an amazing experience with just one click and send them a text they’ll love to open ![Sell2](https://www.myswitchboard.com/hubfs/Sell2.png "Sell2") ### Build Lasting Personal Relationships ### Track, automate and maintain ongoing conversations using our unique suite of built-in tools ![Line+Gradient](https://www.myswitchboard.com/hubfs/Line+Gradient.png "Line+Gradient") ![Phoneandapp](https://www.myswitchboard.com/hubfs/Phoneandapp.png "Phoneandapp") ### Optimized For You ### Switchboard provides a beautiful experience on any device.  Write and respond to messages, manage projects and schedule sends, all through an intuitive interface. Our versatile feature set gives you the flexibility to run SMS and MMS campaigns for any initiative, and the power to easily continue scaling up your outreach. - It takes less than 15 minutes to sign up and start texting - We have a deep set of practical features that will help you maximize your time efficiency without sacrificing results - Our knowledge base has been built based off of real responses we've sent to clients that have helped them succeed   ### Optimized For Your Audience ### Send messages people love to open with Switchboard’s Enhanced Video Texting and Message Optimization tools. We know what makes a good text message and share that knowledge with you right in the platform. Captivate your audience further by including a crisp, high quality video (with audio) in longer lengths than ever before possible. ### Not only will your messages captivate, your audience will remember you for them. These features were designed to make it easy for you to create messages that stand out and resonate with people. Your customers aren’t bots. Make authentic, meaningful connections with people by texting them like a human. - Enhanced Video Texting includes captions for people who have their phone on silent - Follow up on the increased engagement generated by better texting using our Rapid Respond feature - Use Dynamic Tagging for accurate follow up and targeted list segmentation   [ Try It Now ](https://app.myswitchboard.com/signup.html) ![TextConvos23](https://www.myswitchboard.com/hubfs/TextConvos23.png "TextConvos23") ![wave section](https://www.myswitchboard.com/hubfs/wave%20section.svg "wave section") ## Our Most Recent Content ![ShortCodeBlogSWBfeatureimage](https://www.myswitchboard.com/hubfs/ShortCodeBlogSWBfeatureimage.png "ShortCodeBlogSWBfeatureimage") ### Elevate Your Texting Program with Switchboard's Short Code Solutions ### [Read More → ](https://www.myswitchboard.com/blog/elevate-your-texting-with-short-code?hsLang=en)Jun 6, 2024 ![SendCompellingDirect-to-CameraVideoswithPowerfulEnhancedVideoTextingTechnology2](https://www.myswitchboard.com/hubfs/SendCompellingDirect-to-CameraVideoswithPowerfulEnhancedVideoTextingTechnology2.png "SendCompellingDirect-to-CameraVideoswithPowerfulEnhancedVideoTextingTechnology2") ### Send Compelling Direct-to-Camera Videos with Powerful Enhanced Video Texting Technology ### [Read More → ](https://www.myswitchboard.com/blog/send-videos-enhanced-video-texting?hsLang=en)April 14, 2024 ![GetReadyforSmarterTextingwiththese5NewPlatformFeatures2](https://www.myswitchboard.com/hubfs/GetReadyforSmarterTextingwiththese5NewPlatformFeatures2.png "GetReadyforSmarterTextingwiththese5NewPlatformFeatures2") ### Get Ready for Smarter Texting with these 5 New Platform Features ### [Read More → ](https://www.myswitchboard.com/blog/5-new-platform-features?hsLang=en)March 15, 2022 ![Line+Gradient](https://www.myswitchboard.com/hubfs/Line+Gradient.png "Line+Gradient") ## Contact us sales@myswitchboard.com (**833) 245-2534** 2300 Clarendon Blvd  Arlington, VA 22201-3398 ### Inquire To Make An Account ![LineGradient3Small1](https://www.myswitchboard.com/hubfs/LineGradient3Small1.png "LineGradient3Small1")